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  Home » Contact Us


1. Contact Us

(1) By phone: 909-581-8873 (9am-5pm PST)

(2) By email: serivces@Hobby4Less.com

(3) By message:

Your Name:
Your Email:
Message:


2. Return Policy

It's simple! We stand behind our products 100%. If you are not satisfied with our product, you can return it to us for a refund. The refund will not include the shipping charge to deliver the product to you, or your cost to ship it to us. You must insure the shipment or accept the risk of loss during shipment. A 15% restocking fee applies to returned un-used products. The refund of used item is determined by its condition. The cost to restore used item to retail condition will be deducted. Items with broken or missing parts can't be restored to retail condition. They won't be taken back. Please make the return within 7 days after you receive the item.

Our Address:

Hobby4Less
20687-2 Amar Rd.
#386
Walnut, CA 91789



3. Low Price Guarantee

We will not be undersold! 110% Guaranteed.

We will beat all sales or regular prices of any stores located in US and Canada.

If you see any price lower than us, come to us. We will beat that price with 10% of the difference.

It is simple. All our customers are eligible for our "110% price protection" program.  Within 10 days of your purchase, if you find any price lower than us, we will refund you the difference, plus 10% of the difference. No questions asked!

The item must be of the same model and brand new. The price you wish us to beat must be verifiable on the Internet or through a printed advertisement. The competitor's advertisement must be current. We won't match prices of stores located in Hong Kong and China.

Why can't we match prices of stores located in Hong Kong and China?

Customers who buy from overseas have to pay possible import tax and Customs brokerage fee. These hidden charges are not reflected in the prices of those overseas stores. Plus, international shipment is usually much slower than domestic shipment. It's more difficult for those stores to provide good customer services. Imagine you have to make international calls to talk to somebody whose native language is not English.

How can I tell if a store is located overseas?

Overseas store usually doesn't have a US address or telephone number. Some overseas stores may list US phone numbers, but no addresses. Their phone numbers are usually voice mail boxes.

How do we help customers of Canada save?

We ship to Canada by USPS. So the buyer will NOT have to pay the brokerage fee. USPS and Canada Post have agreements to handle each other's mail without charging brokerage fee. There in no import tax for Canada customers because of the NAFTA.



4. Security

We are hosting our website with Yahoo Shopping. One in every eight online businesses is hosting with Yahoo. The reliable and secure technologies of Yahoo help us to provide the best possible services to our customers.

Yahoo Shopping is handling the payment for us. When you are ready to check out, just click the "Check Out" button on the shopping cart page. You will be directed to Yahoo's payment process page. After you make the payment, Yahoo will notify us, and your purchase information will be available to us. We will process your order immediately. This process is very reliable and efficient.

When you checkout, the server checks that you're using an approved browser - one that uses SSL 3.0 or higher. your confidential information is automatically encrypted in transit from your computer to the server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). The server is heavily guarded both physically and electronically.

We understand your concern about the safety of your credit card information.  Since we are using Yahoo, we don't keep that information. We don't have our own database to store any information of our customers. Therefore, there is absolutely no way the safety of your sensitive information is comprised with our website.



5. Payment Methods

We accept the following payment methods:

1. Credit Card

  • Visa
  • MasterCard
  • American Express
  • Paypal (You can use essentially all kinds of credit cards or bank accounts when you pay by Paypal.)

2. Money order and check. Please make it payable to "DashLine, Inc.", and mail to the following address. This website is the online storefront of DashLine, Inc.. Please write clearly your shipping address and phone number, and items you want to order in a sheet.

Hobby4Less.com
20687-2 Amar Rd., #386
Walnut, CA 91789

3. Western Union, MoneyGram, etc. Please address it to "DashLine, Inc.".







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